Protecting Your Privacy
At Madden Pet Supplies, we value your privacy and are committed to maintaining the trust and confidence of all visitors to our website. This Privacy Policy outlines how we collect, use, share, and protect your personal information when you visit https://maddenpetsupplies.com (the "Site") or interact with our services.
By using our Site, you agree to the terms of this Privacy Policy. If you do not agree with these practices, please do not use the Site.
What Information We Collect
When you visit the Site or make a purchase, we may collect the following types of information:
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Personal Information: Your name, email address, phone number, billing address, shipping address, and payment information.
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Device Information: Browser type, IP address, time zone, cookie data, and how you interact with the Site.
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Order Information: Products viewed or purchased, order history, payment methods, and support requests.
How We Use Your Information
We use your personal information to:
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Process orders and provide customer support
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Communicate with you about products, promotions, and order status
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Improve our website experience and optimize performance
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Comply with legal obligations
We never sell your personal data to third parties. However, we may share certain information with service providers (such as payment processors and shipping partners) in order to fulfill your order and deliver our services.
CCPA – Your California Privacy Rights
If you are a California resident, the California Consumer Privacy Act (CCPA) grants you specific rights regarding your personal information:
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The Right to Know what personal data we collect, use, and share
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The Right to Request Deletion of your personal data
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The Right to Opt Out of the sale of personal data (we do not sell personal data)
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The Right to Non-Discrimination for exercising privacy rights
To exercise your rights under the CCPA, or to designate an authorized agent to make a request on your behalf, please contact us at:
Cookies and Tracking Technologies
A cookie is a small file downloaded to your device when you visit our Site. Cookies help us remember your preferences (like login, region selection, and cart items) and understand how you interact with our content.
Types of Cookies We Use:
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Essential Cookies – Required for the site to function properly
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Performance Cookies – Help us analyze website traffic and performance
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Functional Cookies – Remember your settings and preferences
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Advertising Cookies – Show personalized content or promotions
You can control or disable cookies in your browser settings, but note that doing so may impact certain site features.
Data Security
We take precautions to protect your personal data, including the use of encryption technologies and secure servers. Payment information is encrypted and handled securely through third-party payment gateways.
Your Rights & Choices
Depending on your location, you may have rights to access, correct, or delete the personal data we hold about you. You may also opt out of marketing communications at any time using the unsubscribe link in our emails or by contacting us directly.
Third-Party Services
Our Site may include links to third-party websites or tools. We are not responsible for the privacy practices or content of external sites. Please review their policies before submitting any personal information.
Children’s Privacy
Our services are not directed at children under the age of 13. We do not knowingly collect personal information from children. If we become aware of such data being submitted, we will delete it promptly.
Policy Updates
We reserve the right to update this Privacy Policy at any time to reflect changes to our practices or for legal reasons. Any updates will be posted on this page, and the revised policy will indicate the date it was last updated.